In a world of onesizefitsall enterprise software, aptean provides specific industries with very specific erp, supply chain management, and compliance solutions. Thin client executive summary for the past few years, browserbased thin client applications have been dominating the enterprise application space due to their ease of deployment, updating, and administration, all leading to a respectable low cost of ownership. Starkey to implement cdcs pivotal crm computer business. In october 2018, esw capital completed the acquisition of the. Pivotal crm is a highlyeffective customer relationship management solution that leverages a microsoftlike interface. Pivotal has all of the functionality of a market leading crm flexibility, reliability, smart reporting, and mobile accessand offers capabilities. This is a place where we can share thoughts and ideas about pivotal crm. Pivotal crm is a customer relationship management crm software system offered by aptean formerly cdc software, an enterprise software and service. Cdc software s vertical crm solutions gain momentum in financial services industries cdc software, a wholly owned subsidiary of cdc corporation and a provider of enterprise software applications, announced recently broad customer adoption of its industryspecific pivotal crm and saratoga crm. Pivotal has all of the functionality of a market leading crm flexibility, reliability, smart reporting, and mobile accessand offers capabilities that go beyond just a crm.
Page 7 of 23 putting the pieces together kate leggett, a senior analyst of customer service and call center. Cdc software extends industry leadership with the introduction of pivotal crm 5. Over time, having worked with pivotal crm, there are a lot of ideas and thoughts floating around. Cdc software joins the ipad crm app club with new software for apples whitehot tablet. Pivotal crm integration solutions the pivotal crm team at cdc. Pivotal crm includes software tools for sales force automation sfa, marketing automation and lead management, and customer service automation, as well as partner management, mobile crm, analytics and call scripting. In 2012, cdc software merged with consona corporation, to form aptean. The current status of the logo is active, which means the logo is currently in use. Deployed in weeks in the cloud, on premise or in a hybrid environment, cdc creates a realtime, eventsbased link between your telephony system, crm, marketing automation platform and other solutions. Cdc software presents pivotal crm road map and cloud. Cdc software s pivotal crm is a flexible, powerful customer relationship management solution for organizations that want to use crm strategically by modeling, enhancing and.
Cdc software launches pivotal crm for ipad mycustomer. Cdc software is the leading provider of ipaas solutions for the contact center space. With pivotal crm for ipad, user information is organised into charts, web pages and search result lists, and viewable on a personalised dashboard. With cdc pivotal sales, the sales force team can improve collaboration, accelerate the sales cycle, and achieve a higher number of sales.
Jul 02, 2010 cdc pivotal now offers social and small business crm capabilities. Proving the value of microsoft office business applications 2 2 use in order to help them get the most out of their it investments. Designed with a new software as a service saas architecture, pivotal crm on demand can be hosted by cdc software and accessed ondemand, via the web browser by customers. Crm software for your complex processes new orleans firm finds growth following hurricane katrina using pivotal crm. As new versions of microsoft products are released such as microsoft office 2010 cdc software releases new versions of pivotal crm soon thereafter, enabling customers to quickly. Companies using pivotal crm and its marketshare enlyft.
Pivotal s productivity tools help organizations save precious time by speedingup timeconsuming activities. Cdc softwares pivotal crm is a flexible, powerful customer relationship management solution for companies that want to use crm strategically to model, enhance, and streamline their. It uses advanced gis technology to help companies map sales territories and customers within pivotal crm so that salespeople can get to them quicker and more efficiently. Learn more about its pricing details and check what experts think about its features and integrations. Pivotal crm for home building and real estate is an industryspecific customer relationship management system crm designed to help building and real estate firms manage relationships. Cdc software announces pivotal crm on demand tnet news. The pivotal crm suite includes software tools for sales. Pivotal ssis connector enable microsoft sql server integration services ssis for integration, migration, and maintenance of your data in pivotal crmusing ssis with the pivotal ssis connector microsoft sql server integration services ssis is a platform forstreamlines and simplifies integration betweenpivotal crm and other applications. Cdc softwares vertical crm solutions gain momentum in. Overall aptean pivotal crm met the organizations needs in streamlining certain business line processes, providing a degree of insight through its reporting capabilities on business profitability, member retention, sales growth, etc. Our solutions put an end to the costly inefficiencies lurking in your everyday operations. Cdcs extensive portfolio of products are proven to increase profitability, and pivotal crm has become one of the most popular crm software offerings worldwide. Cdc software announces major new version of pivotal crm. According to cdc software, more than 700 starkey employees from the companys marketing, sales, customer service and warranty departments are expected to be using pivotal crm at its offices.
The pivotal crm software suite includes a powerful application platform and additional capabilities in analytics, mobile crm, partner management and marketing automation. Pivotal crm, cdcs software suite, is a highlyeffective customer relationship management solution that leverages a microsoftlike interface. Crm performance and scalability and looks at how pivotal crms flexible. Best practices, trends and strategy for the new economy sponsored by. Cdc software, a provider of onpremise and cloud technologies, has announced its first ipad app, joining the growing number of vendors embracing the apple device for crm. Cdc pivotal now offers social and small business crm. More than 1800 customers across 50 business sectors use pivotal crm solutions to transform the way they do business with their clients. The pivotal crm suite is a robust and comprehensive customer relationship management offering designed and developed by cdc software, the enterprise software unit of cdc corporation.
The development of the ipad version recognises the increased use of tablet computers in the workplace. Pivotal integrates into your operational data and spans your full business. This guide does not detail the procedure to migrate to pivotal crm 6. Cdc software, the customerdriven company, is a provider of enterprise software applications designed to help organizations deliver a superior customer expe. Download the vector logo of the pivotal crm brand designed by cdc software in encapsulated postscript eps format. This guide details system requirements and provides an overview of various deployment scenarios and as sociated tasks. Pivotal sales can be integrated into a crm system to ensure consistency and visibility throughout the organization. What does a company do when its most significant contribution to the crm landscape this year is a highprofile failure in a bid to acquire a competitor.
Net framework, it is ideal for microsoft houses and any company looking to integrate a crm solution with the microsoft office suite. Cdc releases pivotal crm for ipad enterprise apps today. Pivotals productivity tools help organizations save precious time by speedingup timeconsuming activities. Cdc software is proud to have over 1800 pivotal crm customers across more than 50 industries, including strong representation in the areas served by our industry solutions. Cdc software presents pivotal crm road map and cloud strategy. Apr 29, 2009 boston, ma prweb april 29, 2009 vaultus mobile technologies a leader in enterprise mobility solutions today announced cdc software, a leading enterprise software and services provider, has implemented the vaultus mobiscaler framework with bestinclass security and performance for its pivotal crm solutions to make the pivotal crm advantage available to mobile endusers. Pivotal crm is cdc softwares customer relationship management solution. Dec 19, 2006 cdc software is the enterprise software unit of cdc corporation nasdaq. Cdcs, a hybrid enterprise software provider of onpremise and cloud deployments, today announced the availability of cdc pivotal social crm 6. Pivotal crm pivotal has all of the functionality of a market leading crm flexibility, reliability, smart reporting, and mobile accessand offers capabilities that go beyond just a crm. The cms product contains the sales, marketing and services applications that are used by users of pivotal crm. Savills asia pacific launches property management solution. Davidson companies selects cdc softwares pivotal crm.
Pivotal crm is a customer relationship management crm software system offered by avolin, an enterprise software and service company headquartered in austin texas. An application module that improve data hygiene and eliminate runs seamlessly within the pivotal crm or pivotal crm for financial services suites, the data duplicate data management module is part of your pivotal crm. Cdc softwares pivotal crm is a flexible, powerful customer relationship management solution for organizations that want to use crm strategically by modeling, enhancing. Undo jobs as needed, to reverse any errors cdc software has the solution. Built for user adoption, cdc pivotal crm offers unparalleled flexibility and customizability. Customer experience pivotal crm improves mobile functions pivotal crm improves mobile functions cdc software, a crm provider, has started using vaultus mobiscaler in order to. Pivotal crm helps to increases revenue by using methodical sales activities that improve success rates and lower costs. Orlando, fl, 2008 international builders show february, 2008 cdc software, a whollyowned subsidiary of cdc corporation and a provider of industryspecific enterprise software and services, today announced the general availability of pivotal crm for home building and real estate 5. Further proof today that the ipad has indeed changed the customer relationship management crm market came as cdc software announces its first app for apples tablet, pivotal. Jun 21, 2010 shanghai, atlanta, sydney 21 june, 2010 cdc software corporation nasdaq. Cdc software lets you easily connect your telephony system with your crm or ticketing solution with zero custom code required our powerful cti solution connects more than 50 leading contact center.
Pivotal crm is a customer relationship management crm software system offered by avolin. A crm, a map and route planner, and a schedule manager in one app, the badger mapping and routing software is indeed a dream come true for sales reps all over the country. Unmatched crm flexibility use crm software to create the customer experience you desirewithout compromise. Further proof today that the ipad has indeed changed the customer relationship management crm market came as cdc software announces its first app for apples tablet, pivotal crm for ipad. Cdc software telephonycrm integration done right cdc. Cdc software s solutions include enterprise resource planning erp, manufacturing operations management, enterprise manufacturing intelligence, supply chain management scm, global trade management, ecommerce, human capital management, customer relationship management crm. The bidding war that started two months ago for vancouverbased crm software company pivotal corp. Pivotal crm covers 92% of sales force automation characteristics. This is superb, considering that other crm software systems support an average 87% of characteristics for this module, and results in a modest yet noticeable upper hand for pivotal crm.
Apart from having the functionality of a crm, you can also integrate your crm. There are new things that we learn and read about every day regarding the product. Pivotal crm software managed desktop application hosting. Cdc software has invested such as reducing fullpage refreshes and working millions in revamping pivotal crm s user interface using asynchronously, they oust control from the presentation microsoft smart client technology, while preserving the tier and cannot effectively leverage the power of todays proven pivotal crm. The ideal crm software is a product that can tackle your companys specific requirements. Were thrilled with the deal with cdc, says bo manning, president and ceo of pivotal. Pivotal crm brands of the world download vector logos. About pivotal crm pivotal crm is an onpremise customer relationship management crm solution that caters to businesses of all sizes, helping them manage various crm processes. Verify if the diagnostics toolbar button is available in pivotal. Another distinct aspect of cdc pivotal social crm is that it allows users to post messages and communications to twitter, linkedin and facebook at once, while tracking them in the crm.
W h i t e p a p e r choosing the right crm platform smart client vs. Badger maps can give you crm access on the field when you integrate it with your pivotal crm account. Cdc softwares pivotal crm is a flexible, powerful customer relationship management solution for organizations that want to use crm strategically by modeling, enhancing and. Cdc software s vertical crm solutions gain momentum in financial services industries cdc software, a wholly owned subsidiary of cdc corporation and a provider of enterprise software applications, announced recently broad customer adoption of its industryspecific pivotal crm and saratoga crm solutions for the financial services industries. Dec 08, 2003 pivotal and cdc to merge after both oak investment partners and onyx dropped out of the bidding, pivotal software announced today that it will merge with chinadotcom through its software unit, cdc software cdc. Cdc software announces major new version of pivotal crm for.
Mar 17, 2008 vancouver, bc, march 17, 2008tnet cdc software, a wholly owned subsidiary of cdc corporation nasdaq. Pivotal crm is a customer relationship management crm software system offered by aptean formerly cdc software, an enterprise software and service company headquartered in atlanta, ga. Page 5 of 23 im seeing the adoption of text analytics, speech analytics, social media analytics, and then as you drill down further into technology, i see an increasing uptake in desktop analytics, snow said. Secureworks how to sustain growth in a tough economic climatefocus on customers. Pivotal crm is a highlyeffective customer relationship management. Cdc software and consona corporation merge to form aptean. For more information, please visit about pivotal crm for financial services. Pivotal crm, cdc marketfirst, and cdc respond, by pivotaland managed digital desktop hosting saves time and money by allowing you to securely access your entire business and data without hardware procurement, networking setup and maintenance expenses, upfront license fees and complex setups the pivotal software.
Cdc software, with its newest pivotal crm release, is getting more comfortable than ever with the competition. Apr 24, 2012 cdc software announces pivotal crm for the ipad april 17, 2012 cdc software, today announced that its flagship crm suite, pivotal crm is now available as an ipad application. Introducing pivotal crm pivotal client pivotal client is the client component of pivotal platform developed using the. Chinesecontrolled cdc software joins the bidding war to acquire pivotal, a maker of software for managing customer relationships. More than 1800 customers across 50 business sectors use pivotal crm. China and a provider of industryspecific enterprise software applications and business services, today announced general availability of pivotal crm on demand and the first related industryspecific application, pivotal crm on demand for institutional asset management. Pivotal crm for home building and real estate is an industryspecific customer relationship management system crm designed to help building and real estate firms manage relationships throughout the customer lifecycle. China and is ranked number 18 on the manufacturing business technology 2006 global 100 list of enterprise and supply chain management application vendors.
The interface provides a familiar steppingstone for users, and makes the crm software easy to adopt. Pivotal crm platform in a sql server or oracle environment. Cdc pivotal crm is an intuitive, powerful solution for companies that want to use crm strategicallyto model and streamline their unique processes, not dictate them. While pivotal crm is built on a flexible platform that gives you a customized crm experience built around your core business processes, it can be even more powerful when its extended out into the field.
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